Privacy Notice

At finecraftedjewels.com, we respect your privacy and want you to be informed about how we may collect, use, and share information during our interactions with you. This Privacy Notice explains the information practices you may encounter through our website, social media channels, emails, online ads, customer service, and retail locations.

Information We May Collect

  • Website usage details: We may record your IP address, browser and device type, and usage patterns on our site. Cookies and similar technologies may be used to learn whether emails are opened, how our site is browsed, and return visits.
  • Personal information you provide: This includes data submitted online, in-store, or via customer interactions—such as names, profile or social media identifiers, transaction details (e.g. item style, size, price, store, date), demographic information (e.g. age, gender), and preferences. We may also collect information from marketing partners, public sources, or from social media interactions (e.g. hashtags or “likes”).
  • Audio/visual data: In some retail locations, we may collect visual or audio recordings (e.g. CCTV or voice recordings) for operational, safety, fraud-prevention, or customer service quality purposes.
  • Payment transactions: We use a third‑party service to process payments. Sensitive financial data such as credit card numbers is handled exclusively by that processor for the sole purpose of completing the purchase.

How We Use Your Information & Your Choices

We use the information collected to:

  • Fulfill orders, process payments, resolve service issues, and personalize experiences.
  • Manage marketing outreach, event notices, or catalogs, unless you opt out.
  • Enhance products, services, and digital experiences, both online and in-store.

If you prefer not to receive marketing emails, you may opt out via links in promotional emails or by following instructions in your account preferences. Phone numbers provided will only be used to address specific order inquiries or requests you authorize.

We may combine personal data with additional insights (e.g. purchase history, demographics) to improve marketing relevance. Aggregated or de-identified data may be shared with trusted third parties—but we require they refrain from attempting to re-identify such data.

We may disclose personally identifiable information without prior notice in response to lawful requests from government or judicial authorities, or to credit agencies or collection entities as permitted by law.

Optional SMS/Text Messaging (If Offered)

If enabled, SMS services may provide order updates or marketing alerts. These services are offered only with your consent and under applicable terms.

Consumer Privacy Rights (U.S. Residency)

Depending on your state of residence, you may have rights including:

  • Right to Know and Access: View the data stored about you.
  • Right to Delete: Request deletion of your personal data.
  • Right to Correct: Ask us to correct inaccurate information.
  • Right to Opt-Out: Decline certain sharing or behavioral targeting practices.

Verification may be required to honor requests. Only you—or someone properly authorized—can submit such requests.

Protecting Children

Our services are not intended for individuals under 16. We do not knowingly collect data from children under this age without verified parental consent. If you believe we have collected such information improperly, you may contact us to request deletion.

Updates to This Privacy Notice

This document replaces all previous versions. We may update it periodically—significant changes will be noted under “Material Updates.” Please review this policy regularly.

Material Updates
September 11, 2024: Updated privacy rights, collection practices, and legal disclosures.

How to Reach Us or Opt-Out

You may opt out of marketing communications via unsubscribe links in emails or by adjusting your preferences through our website. For privacy-related inquiries or exercising your rights, please visit our Privacy Center.

Thank you for trusting finecraftedjewels.com. We are committed to safeguarding your privacy and providing a respectful and transparent experience.